Refund & Return Policy

Last Updated: August 2, 2026

At Aero Wear, operated commercially under Feedflow, we want to ensure you are entirely satisfied with your purchase. We offer a transparent 30-day return policy designed to provide a smooth, fair, and reliable shopping experience.

Policy Summary

1. How to Initiate a Return

1. Contact Support: Email us at info@aerowearco.com within 30 days of receiving your order. Please state your order number and the reason for the return.
2. Receive Authorization: Once reviewed and approved, our team will issue return authorization along with the assigned return warehouse address.
3. Pack & Ship: Pack the item securely in its original packaging. We strongly recommend using a trackable shipping service, as we cannot issue refunds for returned items lost in transit without tracking proof.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us immediately. Send your order number and photo/video proof to info@aerowearco.com. Upon verification, we will provide a prepaid return label and send a free replacement or issue a full refund.

3. Refund Processing Timeline

Once your return is delivered to our authorized warehouse and inspected, your refund will be processed within 7 business days. Refunds are issued back to the original payment method used during checkout. Please allow an additional 3–10 business days for your banking institution to credit your account.